Last Updated: 7/9/2025
Introduction
At Scribe Tribe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our tefillin and mezuzah builders, or purchase our products.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website.
Information We Collect
Personal Information
When you interact with our website or place an order, we may collect:
- Contact Information: Name, email address, phone number
- Billing and Shipping Information: Billing address, shipping address, payment information
- Account Information: Username, password, and account preferences
- Order Details: Product specifications, customization preferences, order history
- Communication Records: Customer service interactions, emails, and support requests
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device Information: Device type, browser type and version, operating system
- Usage Data: Pages visited, time spent on pages, click patterns, referral sources
- Technical Information: IP address, time zone, cookies, and similar tracking technologies
- Builder Data: Interactions with our tefillin and mezuzah customization tools
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Maintain your shopping cart and session
- Remember your preferences and customization choices
- Analyze website performance and user behavior
- Provide personalized content and recommendations
- Enable social media features
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
How We Use Your Information
We use your information to:
- Process Orders: Fulfill your tefillin and mezuzah orders, including custom specifications
- Communicate: Send order confirmations, shipping updates, and customer service responses
- Improve Services: Enhance our website, builder tools, and product offerings
- Provide Support: Respond to inquiries and provide technical assistance
- Marketing: Send promotional emails and newsletters (with your consent)
- Legal Compliance: Meet regulatory requirements and protect against fraud
- Analytics: Understand how customers use our website and builder tools
Information Sharing and Disclosure
We share your information only when necessary to provide our services:
Service Providers
- Payment Processors: To process transactions securely
- Shipping Partners: To deliver your orders
- Sofrim and Craftsmen: To fulfill custom tefillin and mezuzah orders
- Technology Providers: For website hosting, analytics, and customer support
- Marketing Services: For email campaigns and advertising (with your consent)
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement comprehensive security measures to protect your information:
- SSL Encryption: All data transmission is encrypted using SSL technology
- Secure Hosting: Our website is hosted on secure, regularly updated servers
- Payment Security: We use PCI-compliant payment processors
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and updates
Despite these measures, no internet transmission is completely secure. We cannot guarantee absolute security but are committed to protecting your information.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
- Request access to your personal data
- Update or correct inaccurate information
- Download your data in a portable format
Deletion
- Request deletion of your personal information
- Note: Some information may be retained for legal or business purposes
Marketing Communications
- Opt out of promotional emails at any time
- Unsubscribe links are provided in all marketing communications
- Contact us directly to update preferences
Cookies
- Adjust browser settings to refuse cookies
- Use opt-out tools for analytics and advertising cookies
To exercise these rights, contact us at [email protected] or use the contact information below.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill our contractual obligations
- Provide ongoing customer service
- Comply with legal requirements
- Resolve disputes and enforce our agreements
Account information is retained until you request deletion or close your account. Order history may be retained longer for business and legal purposes.
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Post the updated policy on our website
- Update the “Last Updated” date
- Notify you via email for material changes
Continued use of our website after changes indicates acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our data practices, contact us:
Email: [email protected]
Phone: (718) 387-4983
Mailing Address:
Scribe Tribe
161 Taylor St
Brooklyn, NY 11211